Disclosures in Accordance with the Japanese Act on Specified Commercial Transactions

We hereby disclose the following information in accordance with Article 11 (Advertisement of Mail Order Sales) of the Act on Specified Commercial Transactions.
Name of the seller
Hiroshima Electric Railway Co., Ltd.
Location
2-9-29 Higashisenda-machi, Naka-ku, Hiroshima City, Hiroshima Prefecture, 730-8610 Japan
Name of the representative
Yasuhiro Karii
Contact information
Telephone: 0570-550-700
E-mail: maas@hiroden.co.jp
Sales prices
Prices displayed on the purchase pages for respective goods and services
Necessary payments other than those for sale prices
Internet connection fees, communications fees, and other fees incurred by the purchase of goods and services, downloads, etc. shall be paid by the users. For details about the respective fees, make inquiries to your internet provider, mobile phone company, etc.
Timing and method of payment
Credit card (only lump-sum payments accepted): The due date differs according to the credit card company.
Timing of goods delivery/service provision
Immediately after the procedure for a payment for purchased goods or service is completed
System requirements
[Supported browsers] iOS: Latest version of Safari; Android: Latest version of Chrome
[Supported devices] iPhones working with iOS 11 or later and Android devices working with Android 5 or later
Returns and cancellations
Each kind of ticket shall be cancellable and refundable only before its activation period expires and when it is unused. Cancellation may incur a prescribed cancellation fee.